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Operational Support Coordinator

Founded over 55 years ago, the Seaboard Transport Group is a privately-held organization comprised of numerous transport brands across Canada and the United States. Seaboard is a recognized leader in the Bulk Truckload Industry and the recipient of numerous awards for Customer Service, Safety and Innovation. The Seaboard Transport Group of Companies has grown by providing excellent service to clients in both the petroleum and chemical industries.

The Seaboard Transport Group of Companies uses continuous improvement ideologies and industry-leading in-truck technology to ensure we consistently deliver reliable and sustainable service.  It is our commitment to transportation excellence that has fueled our growth to become one of North America’s largest leading bulk carrier.

As a family owned business the members of the Seaboard Transport Group work together as a unit filled with transportation enthusiasts on the road, on the ground and in the office. Join us today as we are currently hiring a Operational Support Coordinator based in Sydney, NS

Customer Support

  • Coal routing patrol in pickup checking for compliance, road conditions, supervisor visibility. Check loading and unloading sites for proper truck access , road conditions etc.
  • Interacting with customers on the following:
    • Safety concerns with site conditions ie road conditions, loading and unloading site not up to expectations causing safety concerns and or risk for equipment damage.
    • Ensure all drivers have Site orientation completed with backup documentation filed. Sites involved for this is PEV, Savage Coal Piers, NSP POA, NSP Lingan and Donkin Mine

Operational Duties

  • Collecting daily coal slips, entering into designated data base.
  • Distribute coal summary reports to billing group and customer as required.
  • Complete understanding of driver Scorecard, review, coaching and discipline process.
  • Track driver unproductive time in spreadsheet to be approved by Operations Manager.
  • Understanding of all Coal shipment activity for Kameron, Savage and Lafarge.
  • Providing back up support for Operations Manager when needed. IE Vacations or days when required.
  • Fuel card management - deal with fuel cards, bad pin #’s, bad cards etc
  • Ensure proper parking plan is being followed by all live units.
  • Maintenance scheduling with Sydney shop for all coal assets. Maintenance updates from shop to Manager.
  • Manage Parking Plan in Prime Brook

Driver Engagement

  • Pre-employment screening assistance for all drivers, including D&A scheduling and random D&A testing.
  • Driver Schedules completed weekly/monthly.
  • Develop strong relationships with drivers to support them in day to day duties driving safety at all times…
  • Track and manage all vacation requests, log for OPS manager to review.
  • PeopleNet on board computer – Complete understanding of PNET functions and ensure drivers are trained on use.

We are committed to employment equity and welcomes applications from women, visible minorities, aboriginal people and persons with disabilities.

To apply please submit your resume via this ad.