Founded over 55 years ago, the Seaboard Transport Group is a privately-held organization comprised of numerous transport brands across Canada and the United States. Seaboard is a recognized leader in the Bulk Truckload Industry and the recipient of numerous awards for Customer Service, Safety and Innovation. The Seaboard Transport Group of Companies has grown by providing excellent service to clients in both the petroleum and chemical industries.

The Seaboard Transport Group of Companies uses continuous improvement ideologies and industry-leading in-truck technology to ensure we consistently deliver reliable and sustainable service.  It is our commitment to transportation excellence that has fueled our growth to become one of North America’s largest leading bulk carrier.

Mantei’s Transport is well respected in the industry, given its devotion to safety and contributions to advancing the Canadian Transportation Industry. As such Mantei’s aligned well with the Seaboard Transport Group philosophies and practices, becoming a part of the family in 2010 and establishing Seaboard’s status as a national carrier.

As part of a family owned group of companies the members of Mantei’s Transport work together as a unit filled with transportation enthusiasts on the road, on the ground and in the office. Join us today as we are currently hiring a Customer Service Representative based in Calgary, AB.

Why Join Us? 

• Be part of a supportive and dynamic team committed to excellence.
• Enjoy opportunities for professional growth and development.
• Contribute to a company that values and recognizes your contributions.
• Competitive wages
• Comprehensive benefit packages
• Innovative organization, evolving and growing with the market

Primary Duties and Responsibilities:

• Administrative Support:
• Provide comprehensive support to Compliance, Operations, Safety, and Recruiting departments.
• Manage driver onboarding materials, including paperwork, uniforms, and PPE distribution.
• Oversee uniform orders, including sizing, distribution, and returns.
• Assist Operations by contacting customers, verifying information, and logging details in the TMW system.
• Serve as the main point of contact for Mantei’s Division drivers, addressing their needs and concerns.
• Aid drivers with paperwork processing and scanning tasks.
• Support Recruitment by pre-screening candidates, scheduling interviews, tracking and distributing service awards, and organizing recruitment events.
• Assist in planning and coordinating company events such as BBQs and Driver & Employee Appreciation events.

• Front Reception Duties:
• Manage general office supply orders.
• Handle incoming and outgoing mail daily.
• Greeting visitors at the terminal

• Additional Responsibilities:
  • Perform other duties as assigned to support departmental needs.

Qualifications and Experience:

• Minimum of 1 year of experience in a similar role.
• Degree or Diploma in a related field, or equivalent work experience.
• Excellent verbal and written communication skills.
• Proven ability to interact professionally and effectively with both internal and external customers.
• Strong multi-tasking and prioritization abilities in a fast-paced environment.
• Exceptional organizational skills and attention to detail.
• Strong interpersonal skills and team-oriented mindset.
• Proficiency in Microsoft Office Suite.
• Experience with TMW systems is a plus.

Apply today to become a key player in our trucking customer service team!

We are committed to employment equity and welcome applications from women, visible minorities, aboriginal people and persons with disabilities.

For candidates who require accommodation for disabilities through the application and hiring process, please contact us at Recruiting@seaboard.acl.ca or 902-468-4447 to access support.